Mama Jhem's One Stop Shop

We unlock the authentic and fresh foods offering and directly deliver it to your door step. A new way to buy meat, pastries, Filipino delicacies and a lot more online.

We aim to provide a great experience every time, but even we can experience the off day occasionally. The best way to guarantee a great experience is to review our shipping guidelines and keep them in mind when placing orders. If you have an issue that isn't covered below, please reach out to our team and we'll help work through a solution. Thanks! Shipping Accuracy: Check your addresses carefully! Our delivery guarantee extends only to correctly addressed orders. We cannot guarantee the condition of the package if the delivery service has to reroute. We guarantee delivery only to the provided address confirmed on the order acknowledgement. Refunds and Replacements: Due to the perishable nature of our product, we do not accept returns. Ordering Policy: Orders can be placed over the phone, chat or through website from 9 am to 7 pm Monday – Friday (Except major holidays) or 24 hours and 7 days a week via Facebook page. Cancellation policy or change of order: Any change in order including cancellations must be communicated to us 2 days before the shipping date. If outside of this timeline, we cannot guarantee the change or cancellation. Handling and Freshness: All products are shipped frozen from our home. Please freeze the products immediately upon receipt. Products must remain frozen until they are ready to be consumed. Failure to report spoilage within 48 hours of receiving the order will be at the loss of the consumer. Other defects must be reported within 30 days from receipt of order.

We only cater payment options via: Cash on delivery Bank Transfer Bank Deposit